Frequently Asked Questions

What are head lice and how are they spread?

Head lice are small parasitic insects that live mainly on the scalp and neck of their human host. Only humans get head lice and their presence does not indicate a lack of hygiene or sanitation. If taken away from the human scalp, head lice die within hours. This is because they must feed on human blood every six hours to survive.

Head lice are usually transmitted by close head-to-head contact with an infested person. Apart from hair, lice have been found on combs, hairbrushes, pillowcases and hats. Children are more susceptible because they are more likely to have close contact in homes, playgrounds, schools and around other children.

Adults may become infested without being aware of it and can become a source of infestation for others. Re-infestation of family members commonly occurs mainly because of close head-to-head contact.

What are the signs and symptoms of head lice?

The first signs of head lice include a tickling sensation, like something moving in the hair. When you’ve had lice for about two weeks, the scratching starts – the itchy feeling is caused by an allergic reaction to the bites. The scratching causes sores.

You can tell whether your child has head lice by looking closely through the hair and scalp for nits, nymphs and adult lice. The presence of adult lice and evidence of nits confirms infestation. Head lice eggs (nits) are brown-ish in colour and attach to the hair around 2cm from the scalp. When the eggs hatch into nymphs, they feed at the scalp. They then take up to 10 days to become an adult.

Why not treat head lice at home?

Some over the counter remedies can contain harmful ingredients and have been shown to not be 100% effective.

It can take a lot of time, effort and combing to get all the lice and nits – children tend to sit more patiently for “strangers” than for their own parents. Allowing a professional to treat the infected person will ensure that every nit and louse is removed in order to break the life cycle.

After treating lice, how can you prevent re-infestation?

Here are some tips on how to help reduce the possibility of re-infestation:

• Wash and disinfect brushes and combs.

• Tying back long hair can help prevent the spread of head lice.

• Wash infected hats, pillows, towels and bedding in 60+ degrees Celsius and using a hot dryer for 20+ minutes.

• If a family member is infested, examine all members of the family for head lice – treat them only if necessary.

• Notify friends and the school if your child has head lice.  The Public Health Regulations 2000 require that children be excluded from school until effective treatment against head lice has begun.

• Avoid head-to-head contact with other children or sharing hats.

• Check children’s hair regularly – anyone can catch head lice where people live, play or work together.

• Use Kiddy Cuts’ recommended preventative products such as shampoo, conditioner and comb.

Can the whole family get checked and treated for lice at Kiddy Cuts?

Certainly! As lice infestations tend to spread to other members of the family through close head to head contact, all family members should be booked in for a lice check if one family member has head lice.

Why are the Kiddy Cuts Lice treaments successful at lice and nit removal?

Simple – Time, expertise, follow up!

Our Kiddy Cutters are very experienced at locating and removing lice eggs (nits), and the required follow up check a week later is our insurance that we have got every last one of the eggs. They are expert at breaking the lice life cycle.

Is Kiddy Cuts set up for doing haircuts for children with Special needs?

Our salon is set up to engage and distract children and our Kiddy Cutters are patient and experienced. We are adept at cutting hair for fidgety children, upset children and children with special needs. Let us know in advance what your needs are and we will do our best to accommodate them!

Why do you not automatically wash children's hair before cutting?

Adults are used to having a hair wash before a cut. A lot of children do not like having their hair washed and find it quite traumatic. In order to make the Kiddy Cuts’ experience enjoyable and fun for children, we work quickly, cut their hair dry, whilst they are distracted watching a TV show. It is quick, easy and fun!

You are more than welcome to add a wash for $6 when booking your child’s cut. If your child’s hair is dirty or tangled, it is a good idea to take advantage of this service at the same time.

Can Kiddy Cuts help if a Childcare Centre or School is having a lice infestation?

We can send one of our Kiddy Cutters to the premises to check the children on site for lice. There is a nominal fee for this service. If they locate lice, they will send a note home with the child and recommend the parent make an appointment for a lice treatment in our salon.

Do you do hair cuts for adults?

Our Kiddy Cutters are both senior hairstylists, and whilst they are working in a children’s hair salon, they are very experienced at cutting “Big Kids” hair too.

Big Kids (Adults) should take advantage of our special to pop in for a quick cut or wash and blow dry, from 1130 – 1330 Mon – Fri during the school term to get an adult cut at children’s prices.